How WhatsApp can help small businesses
Powered by

So you’re a small business owner and you want to make sure your customers are happy. What do you do? Well, there’s nothing better than knowing what they need before they even ask for it! This is where WhatsApp comes in handy. It allows people who have downloaded the app on their phones to contact one another by sending text messages or images. Whatsapp can be used as a customer service platform by providing valuable information such as updates about new products or services, discounts and coupons, daily specials, company news and more! You’ll never miss out on anything again when you know how to use this free tool from any device with internet access – whether it’s at home or work!

Many of us have been there. You’re chatting with a friend or family member, and they mention something related to what you do for work. It’s an opportunity to share your expertise, but it can be hard when you don’t know how to reach them again later on. Well, now there’s WhatsApp! This is a chat application that allows users to send messages and video clips back and forth without using up data or incurring SMS charges. And the best part? The receiver doesn’t even need an account to get these messages! So if someone mentions your business while texting, just tell them your phone number and give them a quick rundown of what makes you different from other businesses in your industry.

With over 1.6 billion consumers, WhatsApp is quickly becoming a popular way to chat with friends and family members in all parts of the world. Its easy-to-use interface makes communicating seamless no matter what device you’re on or how many people are messaging at once. It also offers plenty more features than most other apps: You can share photos and videos anytime day or night; send documents back and forth between yourselves securely without having them spread all across devices.

In today’s world of omnichannel communications, technology is changing the way we communicate with each other. Brands are finding that messaging apps like WhatsApp or Facebook Messenger have quickly become our preferred form of communication use because they allow us to connect more personally than ever before-just as if you were talking face-to-face instead of through text messages and chats on social media sites!

The idea of using WhatsApp to send messages and pictures is not new, but it might be time for small businesses to take a look at this app. Here are some reasons why:

1) It’s free!  

2) Messages can be sent in bulk and broadcasted with an auto-reply feature. This means that you can rely on behalf of the business without having to check your phone every few minutes while doing other tasks.

3) You can add up to 200 people on a group chat, which will make it easier for customer service issues or questions about products/services.

4) There is no need for usernames or passwords; just use your phone number!


WhatsApp is a powerful customer engagement channel that can revolutionize how you reach, communicate with, and serve your customers. The introduction of this messaging app as a business tool for brands has the potential to change the way businesses operate in many industries. As marketers work tirelessly at improving their digital marketing efforts through increased social media engagement or more creative campaigns on Google AdWords, it’s important not to neglect one of the most highly engaged channels available today. Don’t forget about WhatsApp! It may be time for you to start experimenting with this platform if you haven’t already done so — its rich communications capabilities have huge potential in terms of connecting people all over the world without borders when used correctly by global brands who are looking to expand into new markets.