By Mental Floss
Knowing how to communicate effectively is the key to any relationship. Whether you’re giving a presentation at work, working out a disagreement with your significant other, or just having a chat with a friend, knowing how to articulate your ideas—and listen to those of others—is crucial. But though we spend much of our time each day talking to each other, that doesn’t mean we’re all great communicators. Communicating effectively can be surprisingly challenging. So whether you struggle to get your points across or just want to brush up on a few pointers, here are 11 ways to be a better communicator.
1. LEARN TO LISTEN.
Active listening is the basis of all good communication: If you aren’t paying attention to what others are saying, there’s no way you’ll be able to respond effectively. Focus on what your conversation partner is saying, and if necessary, repeat it mentally to make sure you understand the points they’re making.
2. PAY ATTENTION TO BODY LANGUAGE.
Pay attention to your conversation partner’s body language: Are they fidgeting or standing still? Yawning or smiling? Pay attention to your own body language as well—if your words exude confidence, but your body language expresses nervousness, your conversation partner will pick up on that. It’s important both to read others’ body language, and to pay attention to your own stance.
3. OBSERVE HOW OTHERS COMMUNICATE IN DIFFERENT CONTEXTS.
It’s important to understand your audience. If you’re giving a presentation at work, study how others do it (or watch videos of famous lectures by academics, businesspeople, or professionals in your field). If you’re nervous about how to act at a networking event or party, take cues from the people around you.
4. DON’T BE AFRAID OF A BIT OF SILENCE.
Occasional lapses in conversation are natural, so don’t sweat it if conversation lags. Plus, letting pauses occur naturally is a good way to make sure you’re not interrupting anyone’s train of thought.