By GINI BEQIRI –
Developing communication skills can help many aspects of your life, from your professional career, to social gatherings, to your family life.
In today’s hectic world, we rely heavily on sharing information, resulting in greater emphasis being placed on having good communication skills. Good verbal and written communication skills are essential in order to deliver and understand information quickly and accurately. Being able to communicate effectively is a vital life skill and should not be overlooked.
In contrast, poor communication skills can have a negative impact – a poorly delivered message may result in misunderstanding, frustration and in some cases disaster.
Communication can be defined as the process of understanding and sharing meaning. To communicate well is to understand, and be understood. This can be achieved in the following ways:
- Verbally – your voice
- Visually – e.g. images, graphs, maps, infographics
- Non-verbally – e.g. body language, eye contact, gestures
- Written – e.g. books, websites, emails
Listening is an important part of communication
Being able to actively listen is an important communication skill. It’s easily overlooked, as people tend to focus more on what they want to say, rather than listening to what the other person is saying.
Knowing when to pause to allow the other person to talk is an important skill. It conveys respect and a willingness to hear the other person’s point of view.
Active listening skills will help you and your colleagues have more open and useful exchanges, where each contributor’s point of view is expressed and heard. This should lead to a more positive working environment.
Read more https://virtualspeech.com/blog/importance-of-communication-skills