25 Low-Cost, High-Value Customer Appreciation Ideas that Pack a Punch (of Gratitude!)

By Stephanie Heitman Without your customers, your business would be nowhere. You want them to buy from you. But when they do, are you saying thank you? Today, customers are overwhelmed with almost endless options. Largely the thing that’s driving their decision between one business or another comes down to the customer experience. And feelingContinue reading “25 Low-Cost, High-Value Customer Appreciation Ideas that Pack a Punch (of Gratitude!)”

7 Easy Ways to Make a Lasting Impression Over the Phone

By Tetiana 68% of people still contact customer service by phone first. Find out how to make a lasting impression over the phone with these 5 tips. 1. Always Pick Up the Phone We know it sounds obvious, but you need to answer every call, every time.Failure to answer the phone will dramatically affect yourContinue reading “7 Easy Ways to Make a Lasting Impression Over the Phone”

6 Do’s and Don’ts of Dropshipping That You Need to Know

This is an article by Handsome WP Dropshipping bridges the gap between the internet and traditional business for the average entrepreneur. Without the need for warehouse storage, a retail location, or staff to man your store, this eCommerce selling strategy appeals to a wide range of businesspeople. However, like any other business, you need toContinue reading “6 Do’s and Don’ts of Dropshipping That You Need to Know”

How To Deal With Difficult Customers: Steps You Can Take

This article by Indeed.com is a must-read for every business owner. When you are interacting with customers, it is essential to have excellent customer service skills. This is especially important when dealing with challenging customers. Fortunately, there are certain tips you can keep in mind when dealing with difficult customers that will help you copeContinue reading “How To Deal With Difficult Customers: Steps You Can Take”